Nukiga Business
Filmbyen 4, 5. sal
8000 Aarhus C
Phone: +45 71 99 74 68
VAT: 40393366
Generelt
Nukiga Business sells a subscription service on the site, https://www.nukigacommunity.com. The terms and conditions are effective between the individual user and Nukiga Business.
These terms and conditions for usage are effective for agreements between Nukiga Business and a physical person (from here on after “The User”) regarding this service. Only individuals who are above the age of 18 and reside in Denmark, are able to enter into agreements with Nukiga Business regarding this service.
These Terms and Conditions constitute a collective agreement, which is valid between The User and Nukiga Business.
To access the Service, The User is required to read and accept the Terms and Conditions.
Extend of Service
The User is granted access to the Service on Nukiga Business’s website upon ordering a subscription.
Access the Service
The User is required to register a user account in oder to access the service.
Registration and User Access
The User is responsible for ensuring, that the information provided is accurate at the time of registration. Upon registration, The User may only provide information regarding their own payment and credit cards.
When registering, The User is required to enter a user name and a password (hereafter “Login Information”). The Users Login Information is personal and may not be used by others unless otherwise stated on the product.
The User is required to keep the Login Information in a safe place so that others cannot gain unauthorized access to them. The User is responsible for all use of his or hers user account.
If The User suspects illegal use of The User Login Information, The User must immediately notify Nukiga Business and also change the password of the account.
Fees and Payment methods
Fees for using the Service must be paid according to the existing price list, which is available on the website.
The subscription is prepaid before every month.
The User is required to pay for the subscription through the means of payment methods offered by
Nukiga Business on the website. The User commits to sign the necessary documents and to have sufficient funds available for payment through the chosen payment method at each payment date.
Adjustments and Changes
Nukiga Business reserves the right to change the fees and other Terms of the Service. The change must be notified to The User no later than thirty (30) days before the change takes effect. In the event of such changes, The User is entitled to terminate the subscription with effect from the date on which the change takes effect. If The User does not terminate the subscription before the change takes effect, it must be considered acceptance of the change. Changes that are obviously beneficial to The User apply immediately without the right of cancellation of the User.
Termination of Subscription
Termination of the Service may be effected by the end of the payment period of one month from the latest payment. To terminate the agreement, use the link provided on the front page, or contact Nukiga Business through info@nukiga.dk
Payment
Nukiga Business accepts online payments with the following credit cards Dankort, Visa/Dankort, Mastercard, Mobilepay Online.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.
All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)
Nukiga Business uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.
Nukiga Business’s own website also uses encryption with SSL protocol.
Delivery and Shipment
The delivery time for your order is 1-3 hverdage.
Nukiga Business uses GLS – Erhverv, GLS – Privat, GLS – Pakkeshop for shipment of your ordered items.
Freight cost is calculated from the weight of the items.
You can choose to have your shipment sent with delivery to your home address or the nearest package shop.
You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.
If you regret your purchase (Withdrawal)
Nukiga Business offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
Any return costs you incur yourself.
The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.
If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om info@nukiga.dk. In your message, clearly make us aware, that you want to use your right of withdrawal.
Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.
If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Nukiga Business to evaluate the item’s condition.
Warranty
There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.
Complaints regarding errors and defects must be reported to Nukiga Business in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint waives right to warranty if the items are handled improperly or unusually.
Nukiga Business covers return costs to a reasonable extent.
When returning, please contact us at:
Nukiga Business
Filmbyen 4, 5. sal
Phone: +45 71 99 74 68
Warranty complaints will not be accepted if they are sent by cash-on-delivery system.
Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.
In order for you to enter into an agreement with Nukiga Business, we need the following information:
. Name
. Address
. Phone number
. Email address
We make the registration of your personal information for the purpose of delivering the goods to you.
The personal information is registered with Nukiga Business, and stored for up to five years, after which the information is deleted.
When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.
The director and employees for Nukiga Business have access to the information recorded about you.
The data manager in Nukiga Business is: Britt Vernegren-Kærn.
We do not store and transmit customer information encrypted.
As registered with Nukiga Business, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact info@nukiga.dk .
Cookies
On https://www.nukigacommunity.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log Statistics
We use log statistics at https://www.nukigacommunity.com,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.
The Log statistic is only used with the purpose to improve Nukiga Business’s website.
Consumer Protection
Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Complaints
Complaints about product can be sent to:
Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu
When complaining you need to denounce our email address, info@nukiga.dk, and the site, on which you made your purchase.
